Shipping
We aim to ship goods within 2 working days of your order. Orders placed over a weekend will be packed and dispatched the following Monday.
All of our products are shipped daily from our warehouse in Whangaparaoa, New Zealand.
Our shipping times, shipping costs and free shipping caps differ by country. Please see details below:
NEW ZEALAND:
Free shipping on orders over $75 NZD (via courier 2 - 5 working days once dispatched)
$6 NZD shipping on orders under $75 NZD (via courier 2 - 5 working days once dispatched)
* Please allow extra days for delivery to rural addresses
AUSTRALIA:
Free shipping on all orders over $175 NZD (4 - 10 business days from dispatch)
$15 NZD shipping on all orders under $175 NZD (4 - 10 business days from dispatch)
* Please allow extra days for delivery to rural addresses
UK and EUROPE:
$30 NZD shipping on all orders (4 - 10 working days from dispatch)
International deliveries:
For purchases outside of New Zealand you may be required to pay duty tax on your orders.
Please ensure you are aware of the possible charges you may incur in order to release your goods.
We do not offer refunds if you refuse the package due to customs charges.